Delete My Data

This page explains how to ask HaflaFund to delete the personal information we hold about you, including anything received or sent through WhatsApp. It is free, and you do not need an account to ask.

How to make the request

Contact us on any one of these. WhatsApp is fastest.

What to tell us

1. The phone number or email address your information is held under. This is how we find your records — usually the number an invitation was sent to.
2. The event or committee name, if you know it. Not required, but it makes the search faster.
3. Say clearly that you want your data deleted. If you only want the messages to stop, say that instead and we will do only that.

What happens next

• We reply within 7 days to confirm we have received your request.
• We complete a valid deletion within 30 days.
• Your details are removed from our live systems, and from our encrypted backups within a further 90 days as those backups age out.
• We write back to confirm when it is done.

What gets deleted

Your name, phone number, invitation card, and the record of your attendance are removed.

A committee’s financial total may keep an anonymous entry for an amount already recorded — with your name and number removed — because an event’s accounts have to keep adding up for the people who contributed to it. We cannot rewrite a committee’s financial history, but nothing in it will identify you.

If you hold a HaflaFund account

You can delete your whole account yourself, at once, without asking us:

• In the HaflaFund app: open your profile (the initial at the top of the home screen) → Delete account → enter your password and type FUTA.
• On the website: sign in → Settings → Profile → Delete account → enter your password and type FUTA.

That removes your sign-in details, your name, email and phone number, the events you own, and the guest lists, invitation cards and payment records belonging to those events. It cannot be undone. The only thing kept is an anonymous record of the top-ups you paid to HaflaFund, because those are our own accounts and the law requires us to keep them; nothing in them identifies you.

If you cannot sign in, ask us by WhatsApp or email as above, from the email address or phone number on the account.

Kwa Kiswahili

Ukurasa huu unaeleza jinsi ya kutuomba HaflaFund tufute taarifa zako binafsi, ikiwemo zilizopokelewa au kutumwa kwa WhatsApp. Ni bure, na huhitaji akaunti kuomba.

Jinsi ya kuomba

Wasiliana nasi kwa WhatsApp +255 712 826 083 au barua pepe privacy@haflafund.co.tz.

Cha kutuambia

• Namba ya simu au barua pepe ambayo taarifa zako zimehifadhiwa chini yake — kwa kawaida namba uliyotumiwa mwaliko.
• Jina la tukio au kamati, kama unalijua. Si lazima, lakini linarahisisha utafutaji.
• Sema wazi unataka taarifa zako zifutwe. Kama unataka tu ujumbe uache kuja, sema hivyo na tutafanya hilo tu.

Tunaweza kukuomba uthibitishe ombi kutoka kwenye namba au barua pepe hiyo hiyo — bila hivyo, mtu yeyote angeweza kuomba kufutwa kwa kumbukumbu za mtu mwingine.

Ukiwa na akaunti ya HaflaFund

Unaweza kufuta akaunti yako yote mwenyewe, papo hapo: kwenye app fungua wasifu wako (herufi ya kwanza juu ya skrini ya nyumbani) → Futa akaunti → weka nenosiri na andika FUTA; kwenye tovuti ingia → Settings → Profile → Delete account. Hii inafuta taarifa zako za kuingia, jina, barua pepe na simu, matukio yako yote na orodha za wageni, kadi na malipo yake — na hairudishwi. Kinachobaki ni rekodi isiyo na jina ya malipo uliyofanya kwa HaflaFund (top-ups), kwa sababu ni hesabu zetu wenyewe na sheria inataka tuzitunze.

Kinachofuata

Tunajibu ndani ya siku 7, na tunakamilisha ombi halali ndani ya siku 30. Taarifa zinaondolewa kwenye mifumo hai, na kwenye nakala za akiba ndani ya siku 90 zaidi. Tunakuandikia kuthibitisha ikishakamilika.

Jumla ya fedha ya kamati inaweza kubaki na kumbukumbu isiyokutaja ya kiasi kilichokwisha rekodiwa — jina na namba yako vikiondolewa — kwa sababu hesabu ya tukio lazima iendelee kukamilika kwa waliochangia. Hakuna kitakachokutambulisha.